Frequently Asked Questions

  • What is the main activity of your company?
    The main activity of our company is the Automatic Highly Secure Bot Trading.
  • Who can become an investor in your company?
    Any Investor Can Became An investors with Bitnaka Company .
  • What payment systems do you work with?
    At the moment, we accept for investment: Perfect Money, Bitcoin, Ethereum, Litecoin, Dash, Dogecoin. etc
  • How many accounts can one investor have?
    Each investor can have only one account, in case of detection of multi-accounts, we have the right to block all of them.
  • How can I change my account information?
    Log in to your account and go to "Account Settings".
  • What should I do if I forget the password from my account?
    Click on the link, enter your username or email and click recover. After which you will receive instructions on your email specified during registration.
  • How to make a deposit?
    Log in to your account, go to the "Make Deposit" section, enter the deposit amount, select a payment system and then confirm the deposit.
  • What is the minimum and maximum deposit amount?
    The minimum deposit amount is $5 the maximum is $1000000.
  • What is the minimum and maximum withdrawal amount?
    The minimum withdrawal amount is $5 . There is allow Unlimited withdrawal amount.
  • How long are withdrawal requests processed?
    All withdrawal requests are processed as soon as possible expacted time max 24 hours . If this does not happen, check the correctness of the data you provided.
  • How much Withdraw Fee?
    $1 Withdraw Fee for Bitcoin Network . ____ $1 withdraw fee For Usdt TRC20 .____ 0.5% withdraw fee for Perfect Money .____ $2 withdraw fee for ERC20 .
  • How many deposits can one investor make?
    Each investor can make an unlimited number of deposits.
  • How long is the deposit processed?
    The deposit is credited to your account instantly for Perfect Money . For deposits via you need 3 blockchain network confirmations, after which the deposit will be credited.
  • Can I make a deposit from the account balance?
    Yes, you can make a deposit from the account balance, provided that the balance of the account in one of the payment systems is greater than or equal to $5.
  • Is there any commission for depositing or withdrawing funds?
    No, we do not have any commissions for deposits and withdraw funds.
  • Do you have an affiliate program?
    Yes, we have a 3-level affiliate program: 10% - 5% - 1% of the referral deposit.
  • Do I need a personal deposit to participate in the affiliate or bounty program?
    A personal deposit is not required to participate in an affiliate or bounty program.
  • Where can I find a personal referral link and promotional materials?
    Log in to your account and go to the "You Referrals" section, here you can find your personal referral link. You can find promotional materials in the "Promo Banners" section.